Serve to Be Great - Leadership Lessons from a Prison, a Monastery, and a Boardroom

Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you?This is possible for everyone, regardless of your title or position. In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although it's not an easy process, it is a worthwhile one.By making a shift in your approach to leadership, you can become a highly effective leader who enjoys your work and makes the world a better place. The shift is simply a matter of gradually becoming more focused on how you can serve others and increase your capacity to do so. Being an extraordinary leader does not require a MBA or PhD. The reality is that anyone can be a great leader.Author Matt Tenney has survived - and thrived - in situations where most people would have been quickly broken. In Serv e to Be Great, he offers his life experiences and unique insights to help leaders apply the powerful principles of servant leadership. Servant leaders are not weak or timid. Motivated by the aspiration to serve, they achieve true power by empowering others to achieve excellence.This is a practical guide to becoming a leader people want to follow. By shifting focus from short-term gain to serving others, leaders can create great workplace cultures that deliver superior, long-term results. Serve to Be Great is the perfect playbook for realizing the ultimate in personal and business success.In keeping with the spirit in which Serve to Be Great was written, all author proceeds from the sale of the book will be donated to charity.

Inhaltsverzeichnis:

Foreword Jon Gordon xvIntroduction xixPart 1 MY JOURNEY FROMPRISONER TO MONK TO SOCIAL ENTREPRENEUR 11 My Greatest Failure 3Finding Opportunity in Disaster 82 From Selfish to Servant 13The Practice That Changed My Life 20What If Businesses Operated in This Way? 21The Power of Servant Leadership 22The Essence of Leadership 25Serving by Helping Organizations Develop Extraordinary Leaders 26Part 2 SERVE TO BE GREAT: THE BUSINESS CASE 293 Winning theWar for Talent 31Attracting Top Talent 36Fully Engaged People 37Improving Retention 394 Creating a Highly Innovative Culture 41Linking Innovation Directly to Profit 41What Does Being Innovative Actually Mean? 47Building a Highly Innovative Culture 49Why Serving and Caring for People Results in a Highly Innovative Culture 525 Delivering World-Class Customer Service 57Quantifying the ROI in Customer Service 61How Great Leaders Inspire World-Class Customer Service 63Developing Employees Who Wow Your Customers 666 Why Serving Others Is a Highl y Effective Marketing Tactic 71Smarter, More Enjoyable Marketing 78Marketing with the Spirit of Service 81Part 3 MAKING THE SHIFT: BECOMING THE ULTIMATE LEADER 897 Making Serving a Habit 91An EasyWay to Jump in to the Top 1 Percent 93Action Is Most Important 95The Habit of Serving Others 96The Little Things Matter 99What a Teenager Dying of Cancer Taught Me about Leadership 1018 Grow by Empowering Others 105Empowered People Equal Better Results 107Empowering Others Helps Us Become the Ultimate Leaders 1099 Inspire Greatness 121Start with Why 123The Gift of Inspiration 125Values That Inspire and Guide the Way 129Character That Inspires 131True Greatness 132Self-Sacrifice: The Ultimate Test of Character 13610 Measuring the Right Things 139Measuring the Intangibles in Business 140Be Goals versus Do Goals 14211 Becoming the Ultimate Leader 149Becoming the Ultimate Leader Is Enjoyable 154Staying Cool under Pressure 156The Ultimate Tool for Becoming the Ultimate Leader 157Making a Profi t While Making a Difference 160Afterword 163Author's Note 165Serve Your Team 167Connect with Matt 169About the Author 171Acknowledgments 173Appendix: A Quick Start Guide to Mindfulness Training 177Notes 181Index 187